Rob Lee is EVP, Chief Product Officer, Retail Banking and Payments for Fidelity Information Services (FIS). In this role, Rob is responsible for leading product strategy and leveraged services for the $6.5 billion Banking and Payments division. With more than 20 years of technology and business leadership, Rob is responsible for a broad portfolio of distinct businesses within FIS.
Rob previously held the role of president of commercial technology at Convergys Corporation, a global leader in customer management. In his role as president of Convergys’ commercial technology division, Customer Interaction Technology (CIT), Rob ran a P&L and portfolio that includes over 800 licensed and SaaS technology clients around the world, in an array of industries.
Prior to joining Convergys, Rob was the founder and chief executive officer of Swyft Technology where he developed the design and architecture of Swyft’s scalable multi-tenant SaaS platform. Swyft is a multi-channel platform focused on delivery of the “next-best-offer” at the point of customer interaction
Rob spent 11 years with Alltel as Executive Vice President of Product Strategy and Software Development, leading over 1,200 technology professionals. Rob had responsibility for all retail, consumer and mortgage banking products delivered to the top 100 banks during a time when the company achieved significant market share. Rob was also responsible for the international business process reengineering division, Benchmark Consulting.